Billing Terms and Conditions
These Billing Terms and Conditions (“Terms”) govern all purchases made through Tuenpx (a trading name of ABLOH CAPITAL LTD, registered in the United Kingdom). By placing an order on our website, you agree to comply with and be bound by the following terms regarding billing, payment, and order processing.
Payment Methods
We accept secure online payments through major payment providers. The following methods are supported:
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Debit and Credit Cards: Visa, MasterCard, American Express, Diner's Club, Discover, JCB, and Maestro
All transactions are processed in GBP (£).
You must ensure that all billing information provided is accurate and complete. Incorrect or incomplete details may result in delays or failed transactions.
Payment Authorization
By submitting your payment details during checkout, you authorize Tuenpx (ABLOH CAPITAL LTD) to charge the total amount of your order, including applicable taxes, discounts, and shipping fees (if any).
Payments are processed immediately at the time of purchase. Orders will only be confirmed once payment has been successfully received and verified.
Pricing and Taxes
All prices displayed on our website are in British Pounds Sterling (£) and include UK VAT (where applicable).
We reserve the right to update pricing or correct any errors on our website without prior notice.
If a pricing error occurs after an order has been placed, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order for a full refund.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email summarizing your purchase details. Please review this information carefully.
If you do not receive a confirmation email within 24 hours, please contact us at support@tuenpx.co.uk to ensure your order was received.
Failed or Declined Payments
If your payment fails or is declined by your bank, credit card provider, or payment gateway, your order will not be processed.
In such cases, please:
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Verify your billing information is correct
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Ensure sufficient funds are available
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Contact your payment provider for further assistance
We are not responsible for any bank or transaction fees incurred during payment processing.
Fraud Prevention
To protect our customers and our business, Tuenpx uses advanced fraud detection and verification tools.
We reserve the right to:
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Request additional identification or verification before processing an order
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Cancel any order we suspect may involve unauthorized or fraudulent activity
If your order is canceled for security reasons, you will receive a full refund.
Billing Discrepancies
If you notice an error or unauthorized charge on your payment statement, please contact us immediately at support@tuenpx.co.uk We will investigate the issue and, if verified, process a refund or adjustment within 10 business days.
Updates to Billing Terms
We reserve the right to amend these Billing Terms and Conditions at any time without prior notice.
Any updates will be posted on this page with the effective date indicated. Continued use of our website after changes are published constitutes acceptance of the updated terms.
Contact Information
For questions or concerns regarding billing, payment, or refunds, please contact our support team:
Email: support@tuenpx.co.uk
Phone number: +44 7574 329310